PRIVACY POLICY
At Pre-Owned Watches NG, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and delivery addresses
- Payment information (processed securely through third-party payment providers)
- Government-issued identification where required for verification
- Details about watches submitted for sale, valuation, sourcing, or consignment
- IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Process purchases and sales
- Provide sourcing, consignment, valuation, authentication, and brokerage services
- Respond to enquiries and customer support requests
- Verify customer identity where necessary
- Arrange deliveries and logistics
- Improve our website and customer experience
- Send service updates and promotional communications (only where permitted)
- Comply with legal and regulatory obligations
3. Client Confidentiality
We understand that discretion is an essential part of luxury watch collecting. Information relating to our clients, their collections, valuations, transactions, and sourcing requests is treated with the utmost confidentiality and will never be disclosed except where required to complete a requested service or by law.
4. Payment Security
We do not store your complete payment card information. Payments are processed securely through trusted third-party payment providers using industry-standard encryption and security protocols.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary, including:
- Courier and logistics companies
- Payment processors
- Authentication or servicing partners
- Professional advisers
- Regulatory or law enforcement authorities where legally required
- All third parties are expected to maintain appropriate confidentiality and security standards.
6. Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
While we take reasonable measures to secure your information, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Resolve disputes
- Maintain business records
- Comply with applicable legal requirements
9. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permissible
- Withdraw consent to marketing communications
- Request information about how your data is processed
- Requests may be submitted using the contact details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
11. Children's Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or industry practices. Any updates will be published on this page with the revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Pre-Owned Watches NG
Email: info@preownedwatchesng.com
Phone: +234 812 655 5546
Location: Abuja, Nigeria.