FAQs
At Pre-Owned Watches NG, we understand that selling or buying a luxury watch comes with alot of questions.
Explore our FAQs for quick answers to the most common questions about our services, valuations, and policies.
Are your watches authentic?
Yes. Every watch we sell is thoroughly inspected and authenticated by our in-house watch consultant. We guarantee 100% authenticity on all timepieces.
Do your watches come with original papers and boxes?
Where available, we include the original box and papers. However, not all pre-owned watches come with them. Each listing clearly states what’s included.
What brands do you carry?
We specialize in premium luxury brands such as Rolex, Audemars Piguet, Cartier, Patek Philippe, Hublot, Omega, and more.
Can I sell my watch to you?
Yes. We offer direct purchase and consignment options for individuals looking to sell their luxury watches. Contact us to begin the process.
Do you offer nationwide delivery?
Absolutely. We offer secure delivery across Nigeria, and can arrange international shipping on request.
Can I view the watch in person before buying?
Yes, viewings are available by appointment. Please contact us to schedule a private viewing.
Do you offer payment plans or installment options?
We currently do not offer payment plans, but we’re happy to discuss flexible arrangements for serious buyers on high-value pieces.
What if I’m not happy with my purchase?
Customer satisfaction is important to us. If there’s an issue with your purchase, please contact us within 48 hours of receiving the item, and we’ll work with you to resolve it.
Can you help me start or grow my watch collection?
Yes! Whether you're new to luxury watches or looking to expand your portfolio, we offer tailored guidance and sourcing services to help you build a collection you’ll be proud of.